Privacy Policy

When you place an order on Shopfinity we collect your name, phone number, email (optional), delivery address, the items you ordered, any photos or text you upload for personalization, and payment confirmation details you share with us over WhatsApp.

• To process your order, customize your gift, and ship it to you.
• To contact you about your order on WhatsApp, SMS or email.
• To respond to support questions and resolve disputes.
• To maintain order history if you create an account.

We share the minimum information needed with our courier partners to deliver your order, and with our payment platform to verify UPI receipts. We do not sell or rent your personal information to anyone.

Personalization uploads are stored privately and used only to produce your order. We do not publish or share them.

You can request a copy of your data, ask us to correct it, or ask us to delete it (subject to record-keeping required by law). Email us from the address below.

For any privacy question, reach us through the Contact page.