Terms & Conditions

Last updated: June 2026

Acceptance

By placing an order on Shopfinity you agree to these terms. If you do not agree, please don't place an order.

Orders and pricing

Prices are in Indian Rupees and include applicable taxes unless stated otherwise. We may correct pricing or product errors at any time; if an error affects your order, we'll contact you before processing.

Payment

Orders are confirmed only after we receive the UPI payment screenshot on WhatsApp and verify the payment in our account. Until then the order remains pending.

Personalization

You're responsible for the accuracy of names, photos, spellings and designs you provide. We print exactly what you upload. We may decline requests that include copyrighted artwork you don't own or content that violates Indian law.

Delivery

Estimated dispatch and delivery times are guidelines, not guarantees. Delays caused by couriers, weather, or incorrect addresses are outside our control.

Returns and refunds

Because every product is custom-made for you, returns and refunds follow our Return & Refund Policy.

Limitation of liability

Our liability for any single order is limited to the amount you paid for that order. We are not responsible for indirect or consequential losses.

Contact

Questions about these terms? Reach us via the Contact page.